How do I dismiss an alarm on my Fitbit device?

[chris_in_cal]

Hello,

I've had my inspire 2 for a week now.  The manual says:

This notification repeats several times or until dismissed. If you don't dismiss an alarm, it repeats in 9 minutes. The alarm on most Fitbit devices turns off when you walk 50 steps.

To dismiss an alarm:

• Fitbit Inspire 2 and Fitbit Ace 3—Press both buttons on your device.

Every morning I wake up to the buzzing inspire 2.  I can't really read it without my glasses.

I squeeze the two sides and it stops.  I get up.  I walk around and start my morning and about nine minutes later it buzzes again.

Q:  How do I dismiss the alarm and not snooze it?

[chris_in_cal]

Monday - Sleep Score

Tuesday - Sleep Score

Wednesday - basic

Thursday - basic

Friday - basic

Three days in a row of not getting a good quality reading.  After the first two nights I was pretty excited that this was going to work well, then three nights in a row of a simplistic measures, no sleep stages.

For last night I switched it from sensitive to normal, thinking that might help.   Maybe it will, but not last night.

[chris_in_cal]

Re: Sleep Score....Ah, I just saw that the 24/7 heart rate tracking was set to "Off" that's probably why I wasn't getting sleep scores. I set it to "On" and let's see what happens tonight.   I'll try and come back here and report in.

[chris_in_cal]

Still failing to dismiss my morning wakeup silent alarm.   I wake up to the buzz, squeeze the two sides, get up and start my day, and nine minutes later it buzzes again.  This morning it buzzed a third time too.  I'm not sure what it is that does a regular "dismiss" of the morning alarm.  Anyone?

[chris_in_cal]

This morning I had the silent alarm go off and I simply jumped up and started walking around. The manual says "The alarm on most Fitbit devices turns off when you walk 50 steps." But I walked around and in nine minutes the silent alarm went off again.

So far I have gone six straight days without being able to figure out how to turn off/dismiss the alarm.  All I can do is snooze it for nine minutes.

Any suggestions?

[chris_in_cal]

Yes, I had turned off 24/7 HR monitoring and that stops the sleep stages and sleep score.

I turned it back on yesterday and this morning I have sleep stages and a sleep score.

Good.