07-03-2020 04:46
07-03-2020 04:46
I have an Inspire HR and want to download my data so that I can plot heart rate and sleep data on the same graph. But the instructions I've found for downloading data start with something called a "gear icon" (with no link to explain what that is or where to find it, just a cutsey picture/icon that I don't have).
I'm trying to download the data to my computer (Windows 10), not a phone. Is that why I don't have a gear icon? How do I get a gear icon? More importantly, how do I export my data into Excel so I can use it?
Why would anyone want charts of only one variable at a time? That's just weird that two variables (steps and heart rate, sleep and heart rate) can't be plotted together.
07-03-2020 06:35
07-03-2020 06:35
See How do I export my Fitbit account data?
Looking for the gear icon, are you on the fitbit.com dashboard? i.e. in a web browser, not phone app or Windows 10 app? If so and still don't see gear icon, might have to scroll right to see it at top right.
07-08-2020 00:32
07-08-2020 00:32
I have no idea. To get started, I downloaded what I was told to download, and ended up with something on my laptop that says it's Fitbit (and that eventually, after a nasty struggle, will sync with my Inspire HR). When I open it on my laptop, there is something in the upper left corner that says Dashboard, so I naively took that to be the Dashboard. Is there another somewhere? Are there directions for any of this? A search for "gear icon" didn't help at all.
Thank you for helping. I deeply regret buying one of these, and the worst part is that I also bought one for my mother, who needs this nightmare even less than I do.
07-08-2020 06:08
07-08-2020 06:08
I don't know about the mobile version, but on a PC if you are looking at this page, at the top right, it says 'Dashboard', without having to download anything extra. Just click on that.