03-01-2024
06:53
- last edited on
03-03-2024
08:59
by
MarreFitbit
03-01-2024
06:53
- last edited on
03-03-2024
08:59
by
MarreFitbit
Bought a new device how do I go about syncing it to the app on my phone?
Moderator Edit: Clarified subject
03-01-2024 08:21
03-01-2024 08:21
Hi @Lin54 directions on how to set up are in this article - click to read. If you already have a Fitbit, you just log in on your app with an existing account with a new device and it will guide you through the steps.
03-03-2024 09:06
03-03-2024 09:06
Hi there, @Lin54. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. We're here to help you! @Odyssey13 Thank you so much for your help!
I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance!
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