How do I restart my Fitbit Inspire?

[LLT]

How do  I restart my fitbit inspire?

Moderator edit: format. 

[Odyssey13]

Hi @LLT  how to restart 

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
3. Press and hold the button or buttons on your tracker for 5 seconds.
4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

[LLT]

Done that but the smiley face never appears. Just switches to battery charging status.

[TLB99]

I get the smile icon but nothing happens after that. 
My watch was fully charged yesterday and when I woke up this morning it would not turn on or sync. 
The battery usually lasts for 5 days so it isn’t that. 

[AndreaFitbit]

Thanks for getting back to us @TLB99, @Odyssey13. Welcome, @LLT. Thank you for sharing your Inspire restart inquiry and for confirming that you have followed the advised troubleshooting steps. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

[Sarah1814]

I get the smiley, then the time and date and then it goes blank again. No vibrations 

[AndreaFitbit]

Thanks for getting back to us and for mentioning what happens when you try restarting your Inspire @Sarah1814.

As I mentioned on my previos post, please contact our Support team for further assistance.

Keep on visiting the forums.