How do I restart my Inspire HR?

[SmBc]

How to restart?

Moderator edit: subject for clarity

[JohnnyRow]

How do I restart my Fitbit device?

[AlejandraFitbit]

Welcome to the Forums @SmBc and @JohnnyRow thanks for the input.

I was able to see here that our friend @JohnnyRow replied to your inquiry about how to restart your Fitbit. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 😊

[Harney]

Johnny Row's message had ZERO to do with the question of restart. 

How do I restart an Inspire?

[SteveH]

His post is a link to a help file which has the instructions to restart any model of fitbit. In that help file it says for the Inspire:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
3. Press and hold the button on your tracker for 5 seconds. 
4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

[JohnnyRow]

---

@Harney wrote:

Johnny Row's message had ZERO to do with the question of restart. 

How do I restart an Inspire?

---

To clarify, on the internet, when you see a line of text in a different color and underlined, and your cursor changes shape when pointed to it, that generally means that is a link, such that clicking on it will take you to another web page, in this case, a page with the answer to your question.  Often it makes more sense to refer someone to the official answer, rather than posting the whole thing out again, possibly with errors.

[smithkevinj]

To clarify the issue that people see when looking at the response. The link provided does not give the process to restart a fitbit Inspire. It merely says the following:

If you experience any of the following issues, restart your device:

• Won't sync
• Won't respond to button presses, taps, or swipes
• Charged but doesn't turn on
• Won't track your steps or other stats

Restarting your device turns it off and on without deleting any activity data. Fitbit devices that count floors have a small hole (altimeter sensor) on the back of the device. Don’t attempt to restart your device by inserting any items, such as paper clips, into this hole as you can damage your Fitbit device.

[SteveH]

@smithkevinj if you then select your type of fitbit from the list on that page you get the specific instructions for that device

[Vickiap]

But there’s no link for the Inspire or Inspire HR. 

[SteveH]

It's under "Ace 2 and Inspire series"

[Vickiap]

Oh my word!!! Apparently I'm having challenges reading this morning! Thanks!!!

[DianeDel]

I tried the restart for the Inspire HR and it does nothing. I'm still stuck with the timer on the screen, it doesn't scroll and won't sync.

[Vickiap]

It worked for me. I attached it to the cable. Held the button until there was nothing then pressed the button again until I saw the smiley face.

[SunsetRunner]

how do i restart my inspire hr I tried holding the button and it did not work

[JulieTsang]

My inspire HR was struck on the time screen. Didn't work after pressing the button. Finally I go to the the app and change the clock face. It works! Hope it can help you.

[WallyTuba]

The smile appeared on my Inspire HR about 2 seconds after releasing the side button.  Normal function of the button and screen the returned.  p.s. the action that made my screen and button unresponsive was pressing the side button while charging to see if there was a full charge.  

[Unfit70]

Well done for being polite in your reply,  when it must have been tempting to be otherwise

[Wasserwerks]

Perfect! Yeah, sometimes it takes more than one try to get it to the smiley screen. So annoying when your trying to track what you are in the middle of and the fitbit freezes.

Thanks guys and gals.👍🏽

[Ynavb]

Which button on Inspire 2 do I press to restart? As I understand it I have two buttons on each site, which one do I need to press?

[SteveH]

@Ynavb I think it's both. The manual says:

"If you can’t sync Inspire 2 or you have trouble with tracking your stats or receiving
notifications, restart your tracker from your wrist:
Open the Settings app and tap Reboot Device.
If Inspire 2 is unresponsive:
1. Connect Inspire 2 to the charging cable. 
2. Press and hold the buttons on your tracker for 5 seconds. Release the buttons.
When you see a smiley face and Inspire 2 vibrates, the tracker restarted."