07-20-2021
14:13
- last edited on
07-24-2021
05:30
by
AndreaFitbit
07-20-2021
14:13
- last edited on
07-24-2021
05:30
by
AndreaFitbit
My Inspire HR broke where the one of the bands fits in. Since I prefer to wear it on my wrist, I ordered a new device. I would like, however, to not start over. I would like to keep my historical data. How can I set up the new device to replace the old one? The old one is still working, I just can't get the band to stay in.
Moderator Edit: updated subject for clarity.
Answered! Go to the Best Answer.
07-21-2021 15:33
07-21-2021 15:33
Welcome to the Fitbit Community, @KarynHR. Thanks for sharing your set up without losing your data inquiry.
You can set up your replacement device without losing your historical data following the instructions of: How do I set up a replacement device or add a second device to my account?
Thanks for your help @Odyssey13.
Keep on visiting the forums.
07-20-2021 14:37
07-20-2021 14:37
Hi @KarynHR when your new device arrives, sync the Inspire HR one last time and move it to the next room. Set up with your existing account with the new device and your stats will continue. Here is an article to read about it - click to go there.
07-21-2021 15:33
07-21-2021 15:33
Welcome to the Fitbit Community, @KarynHR. Thanks for sharing your set up without losing your data inquiry.
You can set up your replacement device without losing your historical data following the instructions of: How do I set up a replacement device or add a second device to my account?
Thanks for your help @Odyssey13.
Keep on visiting the forums.