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How do I turn off Water Lock on Inspire 2

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‎07-09-2024 21:44 - last edited on ‎07-10-2024 05:41 by Fitbit Moderator

‎07-09-2024 21:44 - last edited on ‎07-10-2024 05:41 by Fitbit Moderator

Hi all, 

I have an Inspire2 which I use to track my daily movement. This watch has an automated waterlock feature, that turns on each time the watches senses water. 

How do I turn off this feature? My issue is that each time I go for a run and I get sweaty (because running in a heatwave is always sweaty) the watches locks and I can't turn it off/on. I like to pause exercise tracking during runs if I need to stop & drink wter, stop at a red light, wait for a friend to catch up, etc, but I can't because the watch thinks I'm swimming or something and it locks. Any suggestions? 

Thank you!

 

Moderator edit: clarified subject.

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‎07-10-2024 05:35

‎07-10-2024 05:35

Welcome to the community forums @TheWanna.

Thank you for sharing the inquiry regarding your Inspire 2. 

To turn on water lock, press and hold the buttons on your tracker tap Water Lock > firmly tap your screen twice. To turn off water lock, firmly double-tap the middle of the screen with your finger. If you don't see "Unlocked" appear on screen, try tapping harder. Turning off this feature uses the accelerometer in your device, which takes more force to activate.

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