06-02-2022
10:18
- last edited on
12-18-2022
22:22
by
MatthewFitbit
06-02-2022
10:18
- last edited on
12-18-2022
22:22
by
MatthewFitbit
On an indoor bike I can cycle for 3 minutes or so and the monitor stays at 70-80bpm despite the bike showing 120+bpm also when I take the fitbit off my wrist it will continue to show a 70-80bpm display (below) is this normal or should I be getting it replaced?
https://vimeo.com/manage/videos/716456182
06-10-2022 05:41
06-10-2022 05:41
Hi @Loofer While I don't necessarily trust a bike's HRM, it does sound like something is a bit off. I use an Inspire 2 everyday, as well as a Apple Watch (don't ask why I wear both!). I find them very much in sync and accurate. Are you finding that your readings are only off during exercise or all the time? Before reaching out to support, I'd start with a simple restart of the device. https://help.fitbit.com/manuals/inspire_2/Content/manuals/html/Update,%20Restart,%20and%20Erase.htm. I hope that helps.