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How to change the clock face on an Inspire?

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‎03-03-2020 14:11 - last edited on ‎03-04-2020 07:30 by Fitbit Moderator

‎03-03-2020 14:11 - last edited on ‎03-04-2020 07:30 by Fitbit Moderator

I just received my Inspire, and I've attempted to install a clockface after updating (twice). I am unable to install any clockface. Now, there is just an error message on the screen "Clock Error: Go to the Fitbit app and try another clock." I've restarted the Inspire. Nothing has changed.

 

 

Moderator edit: updated subject for clarity

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‎03-04-2020 08:49

‎03-04-2020 08:49

@SanDub Welcome! Thanks for being part of our Community! 

 

Let me help you changing the clock face on your Inspire and thank you for troubleshooting this issue. Start by logging out from the Fitbit app, restart your phone and log back in. After this retry changing the clock face on your device.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-04-2020 18:16

In response to AlvaroFitbit

‎03-04-2020 18:16

I restarted the Inspire, restarted the app, turned the Bluetooth off and on, uninstalled and reinstalled the app. All completed several times. I still have the error message.

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