How to erase data from my Inspire 2?

[Pamina]

Want to erase data on Fitbit Inspire 2 but instructions found so far just don't work. Easy way??? Want to donate it!

[Odyssey13]

Hi @Pamina  the article for deleting your information is here - click to read. Is that what you tried?

[Pamina]

Thanks for replying! Yes, I've tried that, but the only things that appears on the device is either the time, or  "Quick Settings" and under that things like Water Lock, DND (whatever that is), On Wrist, Sleep, and Screen Wake. And no matter how long or hard I press, nothing happens...Would hate to throw this in the trash. Like new, but guess most people are using their Apple Watches or more up-to-date FitBit devices...Any other suggestions more than welcome. Thanks!

[LZeeW · Accepted solution]

@Pamina   Swipe down on your screen to access your apps.  You should see Notifications, then Exercise, then Relax.  Keep swiping until you see the Settings (Gear) and tap on that.  Look for the Clear User Data and tap on that.  When prompted, press the screen for 3 seconds, then release.  When it vibrates, your tracker is reset.

It isn't a HUGE issue if you can't clear your data.  The Inspire 2 is an entry level model with no bells or whistles.  It doesn't support contactless payments.  It only stores detailed data for a week and basic data for 30 days.

[Pamina]

Oh great, that’s good to know I don’t really need to delete the data, what a relief!

Thanks so much for responding! Case closed!

[LizzyFitbit]

Hi there, @Pamina. @Odyssey13 and @LZeeW Thanks for your awesome help!

@Pamina Thanks for your efforts and your willingness in donating your Inspire 2 to someone else. I'm glad you found an answer to your question, and so we can help other members, I'll go ahead and mark @LZeeW's post as the Best Answer.

Wishing you continued success in reaching your goals for a healthy lifestyle. Have a great day!