09-03-2020 08:03 - last edited on 09-04-2020 13:19 by LiliyaFitbit
09-03-2020 08:03 - last edited on 09-04-2020 13:19 by LiliyaFitbit
Hello, I had a "Notifications" app appear on my Inspire HR on-screen menu after the most recent firmware update. I deleted it (using the iOS app) because at that point I didn't use notifications and wanted to reduce the menu clutter on the watch.
However, now I'm using notifications again and tried to re-install the app, but there's no option to do that. A reset of the watch itself also didn't help.
How can I restore the Notifications app? Thank you.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
11-25-2020 22:49
11-25-2020 22:49
FYI, this has been fixed in a more recent software update. I was able to reinstall the notifications.
09-04-2020 13:16
09-04-2020 13:16
Welcome to the Fitbit Community, @turtoiserunner.
I appreciate your participation in the Forums and sharing your concern about restoring the Notifications app on your Inspire HR. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I would like to confirm if you've set up notifications by following the steps from this help article: How do I get notifications from my phone on my Fitbit device?
You can try the following steps to add an app:
For more information, see How do I install and manage apps on my Fitbit device?
By the way, I've moved your post to Inspire & Inspire HR board so we can keep our forums organized.
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-07-2020 10:59 - edited 09-07-2020 11:00
09-07-2020 10:59 - edited 09-07-2020 11:00
After uninstalling it, the Notifications app no longer appears in the menu under "all apps". There is no obvious way to reinstall it. I tried resetting the FitBit to factory settings, but that also didn't make it reappear.
I assume that this is a software bug that can only be fixed by re-flashing the latest Firmware. How can I do that?
09-07-2020 13:35 - edited 09-07-2020 13:36
09-07-2020 13:35 - edited 09-07-2020 13:36
Hi @turtoiserunner, thank you for your reply.
I am sorry to hear the issue persists, thank you for your troubleshooting efforts. I understand your concern and in order to investigate further, I would like to confirm if you've set up and receive the notifications on your Inspire HR?
Looking forward to your response.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-07-2020 15:04
09-07-2020 15:04
Notifications themselves are working. This thread is about the new "Notifications" app that was added with the latest firmware.
11-25-2020 22:49
11-25-2020 22:49
FYI, this has been fixed in a more recent software update. I was able to reinstall the notifications.