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I Bought A New Phone and It Can't Find My Fitbit

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‎07-20-2020 09:30

‎07-20-2020 09:30

Got a new phone phone over the weekend.  I transfer everything from the old phone to the new, so the app is up and working but the new phone can't find my fitting to sync it

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‎07-20-2020 23:55

‎07-20-2020 23:55

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone

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