06-28-2023 18:33 - last edited on 06-29-2023 09:08 by ManuFitbit
06-28-2023 18:33 - last edited on 06-29-2023 09:08 by ManuFitbit
I can not get my inspire 2 to register my sleep. No matter how I change the settings, I get nothing. I don't sleep well and it had been helping me.see how often I was restless. Now it won't even register. Help please. Thanks in advance.
Moderator edit: clarified subject.
06-28-2023 20:10
06-28-2023 20:10
@Beanwinz the first thing I usually try when I get unexpected behavior from my Fitbit is to restart it. If you aren't sure how to do that, you can find instructions here.
You may also want to verify that your Inspire 2 is in "wrist" mode, rather than "clip" mode. If it's in clip mode, the heartrate monitor (and the metrics like Sleep that rely on heartrate) will be disabled.
To check this, press and hold both buttons on the sides of the Inspire 2. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist", if you want see your heart rate and sleep. If it says "On Clip", tap on that and change it to "On Wrist".
06-29-2023 09:06
06-29-2023 09:06
Welcome to the community @Beanwinz.
Thanks for sharing with us the details regarding your Inspire 2.
As @alexthecat said, when a unexpected behavior happens a restart is useful to fix.
Before considering other options, please keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of te following:
In addition, please wear your device on your non-dominant hand and monitor it for the next few days. In the meantime, for the nights that don't have sleep data, you can manually log your sleep by going to the Fitbit app, tapping on the "+" icon next to the sleep tile > Add Sleep Log and entering your details.