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I can not get notifications Inspire 2

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‎02-18-2022 03:45 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

‎02-18-2022 03:45 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

I just purchased inspire 2. Had a inspire.  My old I would get notifications. I deleted that device when I set up my new one but I can not get notifications of phone calls messages or texts in my new device

 

 


Moderator edit: subject updated for clarity

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‎02-18-2022 10:04

‎02-18-2022 10:04

Hello, welcome to the Fitbit Community forums, @AmyWink.  

 

Thank you for all the information that you've provided regarding the problem that you've been experiencing with your Inspire 2. 

 

Before considering other options, please make sure to delete your old device from your phone's Bluetooth settings and to follow all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same problem. 

 

In addition to the steps mentioned earlier, make sure that you have the latest version of the Fitbit app installed and to check all the compatibility requirements here. Keep in mind that you need Android OS 8.0 or higher or Apple iOS 13 or higher on your phone and that you won’t see notifications on your Fitbit device if you turned on the Do Not disturb Icon or Sleep Mode. 

 

Hope this helps, I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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