12-28-2022 07:14
12-28-2022 07:14
My I phone is updated. I tried registering with a .com email address a thousand times then read on here that I need a gmail.com account? I have registered with one, registered it on Fitbit app, received a verification email which I clicked on and still won’t let me log in app???? 3 hours plus and about to throw this in the bin. Would have never had purchased as a xmas present if I knew these difficulties with setting it up for my daughter!!!! Can anyone help?
12-28-2022 07:20
12-28-2022 07:20
Hi @Ineedhelptoday get with support. Phone call might be best or chat.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options