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I can't login to my fitbit app

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‎07-25-2022 00:41 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎07-25-2022 00:41 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

Hi ,

I can't login to my fitbit android app because I changed my phone number and I forgot my recovery code , when I click on 2fa deactivate to receive email instruction I receive ' something went wrong,  please try again later ' error. 

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‎07-25-2022 05:49

‎07-25-2022 05:49

Hi @SunsetRunner You will need to contact Fitbit Support  . They will be able to sort it out for you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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