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I don't get notifications on my Fitbit into irritating

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‎09-05-2022 11:15

‎09-05-2022 11:15

Tell me when I have messages or anything now and then it will vibrate when I have a phone call but not every time never lets me know when I have a message it's very irritating

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‎09-05-2022 11:45

‎09-05-2022 11:45

Hello @Tomm2times 

 

Let’s recheck your settings to make sure you have them set up correctly. You didn’t mention if you have Android or iOS so I’ll give you the correct settings for both. 

For Android 

  • Ensure the Fitbit app runs in the background by going to Apps & Notifications > Fitbit app and turning off Background restrictions or Background limits.
  • Check that the Fitbit app is installed on your phone’s internal storage, not on an external SD card or other storage. The Fitbit app does not consistently work when installed on an SD card.
  • Turn off battery optimization and limitations.
    1. Go to Apps > Fitbit app > Advanced > Battery > Battery optimization.
    2. Change the view to All apps.
    3. Search for the Fitbit app and choose Don’t optimize (or not optimized.)
  • Also check: Settings > Apps & notifications > Notifications > Notifications on lock screen and set to Show conversations.

For iOS

  • Go to Settings > Notifications > Messages and turn on Allow Notifications.
  • Then, checkmark Notification Center, Lock Screen, and Banners. 
  • Change the Shows Previews setting to Always or When Unlocked.
  • Use Banner Style > Persistent (default is temporary.)
  • Repeat for the Fitbit app, the Phone app, Calendar app, and any other app you want to see notifications for on your Fitbit.
  • Finally, confirm that Share System Notifications are on via your phone’s Bluetooth settings > Your Fitbit > System Notifications.

Make sure you have your notifications turned on your Inspire HR as well. Press and hold the button on your home screen (the clock screen) to reach the quick settings screen. Scroll down and look for notifications. If the icon appears dim with a line through it, tap it once to turn notifications on.

    

Once you make sure all your settings are correct let’s check the settings in the Fitbit app. (You might get a pop up requesting permissions during this process. Agree to the permissions)

Open you Fitbit app, tap your profile picture then scroll down and tap Inspire HR. Next scroll down and tap notifications. Look to ensure all your notifications you want are enabled. Next, while still on the same page, tap App notifications and ensure all your desired apps are enabled. 

Once you have completed all these steps make sure you sync your Fitbit so that your Fitbit will accept any changes you may have made. Just a side not here but if you have the do not disturb setting turned on your phone, you don't receive notifications on your tracker until you turn off this setting.

 

😉 I hope this helps and gets your notifications running properly. Please come back and let me know how it went. 

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