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INSPIRE HR - CAN'T POWER ON

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‎05-13-2020 08:25

‎05-13-2020 08:25

I received my Inspire HR yesterday and was so excited to get it setup and synced with my existing Fitbit account.  However, I have not been able to successfully set up my Inspire.  It appears that I am unable to "Power on" my Fitbit, despite having it on the charger overnight, attempting to "reset"/"restart" by holding the button down for 5 seconds.

 

To add insult to injury, I am now unable to use the Live Chat feature to resolve my problem.

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‎05-13-2020 10:43

‎05-13-2020 10:43

I just got off LiveChat about my issues.  I was issued a Return Authorization to return the defective device.  I have to pay the shipping to return the defective Inspire HR.  I asked for a full refund (not a replacement) and will take my business elsewhere.  I will check out Garmin trackers.

 
 
 
 
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