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Improving Step Accuracy of Inspire HR

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‎11-20-2019 11:44

‎11-20-2019 11:44

I have a new fitbit and the steps were way off. It recorded the 16 steps to my bathroom this morning as 116. I solved it by doing a soft reset - hooking it up to the charger and holding the button for 5 seconds until the screen went blank and a smiley face came up. Then I tightened my band a bit, even though instructions say to keep it loose when not exercising. The steps are completely accurate now. I hope this helps someone! 

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‎11-21-2019 05:30

‎11-21-2019 05:30

@spcali Welcome! It's great to see you around!

 

Thank you for sharing your suggestions on how to improve the accuracy of your Inspire HR. I am sure other members will find this useful for their everyday activities.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-22-2019 08:41

In response to AlvaroFitbit

‎11-22-2019 08:41

Even though the accuracy of actual steps is good, unfortunately it counted over 2,000 steps while I was a passenger in a car (not waving my arms around and not on a bumpy road) and it also credited me with 200 steps while I was sleeping. Since my research shows that all wrist trackers give steps while driving, including the Apple watch, I guess I will keep this and take it off during long drives, but I hope they can improve the accuracy in the future. 

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‎12-05-2019 05:42

In response to AlvaroFitbit

‎12-05-2019 05:42

I tried the soft reset yesterday morning and it didn't work.  I had 167 steps to the bathroom this morning on the fitbit and my phone was 10.  This is crazy how far off it is.  I bought it Saturday and everyday I've noticed it to be way off.  I also tried the tightening the band but that hasn't worked either.  Please HELP before I take it back.

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‎12-05-2019 08:20

In response to Ladigolfer

‎12-05-2019 08:20

I'm finding that my step count is accurate. If I walk 25 steps, it adds 25 steps. But it gives me steps when I toss and turn in my sleep. Are you seeing steps before you even get out of bed? That might be it. Sometimes I get about 100 steps while sleeping, so I just ignore those since I like all the other info it gives me. If I'm on a long drive, I take off the watch so it won't add driving "steps." I was initially frustrated with this, but I read reviews of all the other Fitbits, Garmin, and Apple Watch, and all wrist trackers add steps while sleeping and driving, so it's not like you can change it for a different brand at this point. I just know that at the end of the day, there's an extra 100 steps or so on the watch. 

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