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Inaccurate steps on Inspire HR

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‎12-31-2019 00:44 - last edited on ‎01-01-2020 07:44 by Fitbit Moderator

‎12-31-2019 00:44 - last edited on ‎01-01-2020 07:44 by Fitbit Moderator

My new inspire HR is totally inaccurate re steps. I have already done 777 today and all I’ve done is walk to the bathroom - in a small flat!! This has been the same everyday with it telling me I’ve walked 7k one day- 5 another etc. When I have got nowhere near! Any suggestions or should I just get rid? 

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎01-01-2020 08:29 - last edited on ‎05-16-2025 06:38 by Fitbit Moderator

‎01-01-2020 08:29 - last edited on ‎05-16-2025 06:38 by Fitbit Moderator

@katiepai It's great to see that you've visited the Fitbit Community!

Let me help you with your step count. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-01-2020 15:57 - edited ‎01-01-2020 15:58

‎01-01-2020 15:57 - edited ‎01-01-2020 15:58

@katiepai Katiepai. please update us with your solution.. i have the same issue as many others on here do too.

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‎01-01-2020 22:33

In response to rudyten

‎01-01-2020 22:33

I’ve ordered a clip attachment and an ankle strap to see it it is my arm movements ! I will post an update when I’ve experimented with these!!

Sent from my iPhone
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