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Incorrect distance on voice cues

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‎03-18-2022 05:59 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-18-2022 05:59 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Hi, I use my Inspire 2 for running. Sometimes when I run, there are no issues with the distance tracked. Sometimes, I'll be running and the distance tracked will be incorrect. For example, it'll say I ran 5km when I know I've only run 4km based on the route. When I press finish and submit the run, however, the distance and pace changes back down to the correct one. This is hugely irritating as the voice cues during a run will also tell me incorrect distance and pace. 

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