help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Insipre HR screen scrolling and multiplying sideways

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2021 08:26

‎05-15-2021 08:26

My Inspire HR screen started behaving very strangely, rendering the device unusable. The screen multiplies and starts scrolling sideways. Tried to restart, but was unable. Video of the issue here. Has anyone experienced this before? Any idea on how to solve it?

Thank you!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-17-2021 11:35

‎05-17-2021 11:35

Welcome to the Fitbit Community, @Gumimacikiller.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I appreciate providing a link with a video of the issue. I recommend confirming the steps to restart the tracker at How do I restart my Fitbit device? If the issue still persists, please get in touch with our Support team so they can evaluate your tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes