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Inspiere 2 data not showing in app anymore

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‎06-08-2025 17:33 - last edited on ‎06-09-2025 17:45 by Fitbit Moderator

‎06-08-2025 17:33 - last edited on ‎06-09-2025 17:45 by Fitbit Moderator

My data is no longer showing in my app so after reading numerous posts, to troubleshoot I disconnected my inspire 2 from the app, “forgot device” in Bluetooth settings, deleted and redownloaded the app, and am trying to reconnect my device to the phone app. Now my inspire2 won’t even connect to the app. Has anybody got any ideas of how to cross this bridge? Thanks!

 

Moderator edit: clarified subject.

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‎06-09-2025 17:44 - edited ‎06-09-2025 17:45

‎06-09-2025 17:44 - edited ‎06-09-2025 17:45

Welcome to the community forums @tori_ann. 

Thank you for providing the information regarding this difficulty that you are experiencing with your Inspire 2.Thank you for trying to fix it on your own.

Please, make sure to follow all the steps and requirements listed in this help article:

Why can't I set up my Fitbit device? 

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