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Inspire 2 Band Not Staying On

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‎01-29-2023 18:58

‎01-29-2023 18:58

Hi!! I recently disconnected my Fitbit from the band that came when I got it to try and clean this band but now I can’t get my Fitbit to stay connected to the band. It’s like one side just won’t stay in place and is super loose. I’m not sure what to do. Thank you!!

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‎01-30-2023 01:33

‎01-30-2023 01:33

Hi @emsrose It is possible you need a new band, so I'd suggest you try a different band if you have access to one. If not, perhaps try buying a new one. If that doesnt help, then if the watch is still under warranty contact Fitbit Support  

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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