Inspire 2 - Fitbit app says “no measurements”

[ruhkey]

I went to check my steps and it shows the overall amount of steps, but if I click further it doesn’t display the graph and says “no measurements”. This is the same with calories and distance as well.

Moderator Edit: Clarified subject

[JohnnyRow]

Known and reported iOS app bug.

[JuanFitbit]

@JohnnyRow , Thank you for sharing your insights. 

@ruhkey A warm welcome to the Community! Thank you for your message and report. 

Our team is aware of the situation and is working on a solution for it. 

Please keep an eye open for any App update available. 

Hope this gets solved soon. 

[sharoncooke]

I am getting the same. And it goes back several weeks. Hope they fix this soon. 

[dan210]

Any update?

[awb588]

Same issue - customer support today says there isn’t a fix at this time but that they’re aware of the issue. I received the same answer in May about the new ioS not supporting text notifications on the inspire 2, and that still hasn’t been fixed, so it may be a standard response? 

[JuanFitbit · Accepted solution]

@awb588 @dan210 @sharoncooke , Thank you for your comments and for taking the time to contact Support. 

Our Team informed me, that they are working on a solution and this should be solved soon. 

Please keep an eye open, should an app update be available. 

See you around.