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Inspire 2 - Heart rate not tracked or in settings

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‎04-23-2023 15:09 - last edited on ‎04-23-2023 18:00 by Fitbit Moderator

‎04-23-2023 15:09 - last edited on ‎04-23-2023 18:00 by Fitbit Moderator

Inspire 2 won't track heart rate or sleep and when looking through settings on the device it doesn't give me an option for heart rate tracking.have restarted many times and fully charged green light never shows.

 

Moderator edit:  updated subject for clarity

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‎04-23-2023 17:59 - last edited on ‎02-16-2024 08:32 by Fitbit Moderator

‎04-23-2023 17:59 - last edited on ‎02-16-2024 08:32 by Fitbit Moderator

@Immmy , A warm welcome to the Community! Thank you for your message. 

Please push and hold both buttons on the Inspire 2 for 3 seconds. 

You will see the quick settings.

Make sure it's On Wrist selected and not In Clip

To change the setting just tap on it.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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3 REPLIES 3

‎04-23-2023 17:59 - last edited on ‎02-16-2024 08:32 by Fitbit Moderator

‎04-23-2023 17:59 - last edited on ‎02-16-2024 08:32 by Fitbit Moderator

@Immmy , A warm welcome to the Community! Thank you for your message. 

Please push and hold both buttons on the Inspire 2 for 3 seconds. 

You will see the quick settings.

Make sure it's On Wrist selected and not In Clip

To change the setting just tap on it.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎04-24-2023 02:51

In response to JuanFitbit

‎04-24-2023 02:51

Amazing - that did work! Bitte schon

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‎04-24-2023 10:36 - last edited on ‎02-16-2024 08:33 by Fitbit Moderator

In response to Immmy

‎04-24-2023 10:36 - last edited on ‎02-16-2024 08:33 by Fitbit Moderator

@Immmy , Thank you for your reply and good news. I'm glad that everything is working fine now. 

Please take my apologies for the mixed languages on my previous post. 

I've already corrected it 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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