Inspire 2 - Stopped working all together

[LYoder]

I am very disappointed that my Fitbit will not work anymore. I get the app on my phone but the watch itself seems to have stopped working. Is their a life expectancy I don't know about? 

Moderator edit:  updated subject for clarity

[Odyssey13]

Hi @LYoder  which device? It varies with the style and how many of the features you're using. Some people have had a year, some as many as five years. The discontinued One and Zip styles have been going for many more years. Sometimes a restart to the Fitbit helps get things going again.

[LYoder]

Thank you for getting back to me.
It is an inspire 2

[Odyssey13]

@LYoder  be sure it's charged and you're using the latest app. A restart can often help, too.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options