help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 Won't Hold Charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-21-2023 02:21

‎09-21-2023 02:21

I have had my Inspire 2 for a little over 2 years now and have never had a problem. I started swimming wearing the Fitbit (I checked beforehand if this was possible and read lots of articles which all agreed it was) and after a couple of weeks, my Fitbit stopped charging. I restarted the device, cleaned the charger points on the watch with water and a toothbrush, cleaned the charger with rubbing alcohol and finally last night it started to charge. However, now it won't hold the charge and dies almost instantly. Is there anything else I can do to solve this? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-21-2023 08:56 - edited ‎09-21-2023 08:56

‎09-21-2023 08:56 - edited ‎09-21-2023 08:56

Welcome to the Fitbit community @Lauren_D12.

Thank you for commenting the inconvenience with your tracker and for trying to fix it by your own.

Please make sure that you've followed the steps provided in this article: Why isn't my Fitbit device's battery charging?  Also, that you've followed the steps provided in this article to extend the device's battery life. 

Best Answer
0 Votes

‎09-21-2023 10:57

In response to ManuFitbit

‎09-21-2023 10:57

Hi there,

 

The Why isn't my Fitbit device's battery charging? link is leading me to an appropriate page, however every other link I have read seems to just recommend restarting, cleaning and charging through different ports all of which i've tried with no success. I have also read the article about extending battery life but this isn't of use as my fitbit isn't holding any charge at all. Hopefully there is more I can do to solve this.

 

Thanks,

Lauren

Best Answer
0 Votes