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Inspire 2 - Zone mins not syncing from watch to app

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‎02-26-2024 13:56

‎02-26-2024 13:56

Zone minutes have stopped syncing to my app. Working fine yesterday. Steps are correct, however Calories look wrong on my watch as well. They are syncing to my app along with the steps. 

Have tried rebooting, disabling Bluetooth, disconnecting and repairing watch. Pretty much everything. 

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‎02-27-2024 08:41

‎02-27-2024 08:41

Welcome to the community forums @LadyPP 

Thank you for sharing the details regarding the Inspire 2 and for trying to fix it on your own.

Please try to perform the following steps on the Fitbit app:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.

In addition, please confirm that you are using the latest version of the Fitbit app. See this help article: How do I use the Fitbit app?

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