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Inspire 2 and free Premium

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‎11-05-2022 12:15 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

‎11-05-2022 12:15 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

Hello

 

Question.  On my app with my inspire 2, it says it comes with one year free premium.  Yet when I log on the laptop, it only comes with a three month premium.  Why the discrepancy and how can we fix that?

 

 

Moderator edit: updated subject for clarity. 

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‎11-06-2022 04:38

‎11-06-2022 04:38

Hello @1justwalking2 and welcome to the Community.  Your Inspire 2 is optimized to work with the mobile app.  The web dashboard at fitbit.com is out of date for many features and that might explain it.  Please use the mobile app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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