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Inspire 2 band broken where it attaches

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‎02-16-2025 10:01

‎02-16-2025 10:01

Inspire 2 broken at point band attaches; band won't attach. It's not the band, it's that the band won't stay attached because a tiny piece of plastic broke off the Inspire 2. Purchased in March 2022, passed warranty but Fitbit still works well. 

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‎02-16-2025 15:52

‎02-16-2025 15:52

The same exact thing just happened to me this morning. Like mine works fine otherwise, but there is no more plastic groove for the band to click into. 

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‎02-17-2025 10:00

In response to MJBennett28

‎02-17-2025 10:00

@MJBennett28 @CJM_DFW , a warm welcome to the Community! Thank you for your messages and information. 
As this is a physical damage on your Inspire 2, you'll need to get in contact with Support. 

Fill out the form. You will then be recommended some help articles.

You will then be able to choose how to contact support.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎02-17-2025 11:10 - edited ‎02-17-2025 11:10

‎02-17-2025 11:10 - edited ‎02-17-2025 11:10

@CJM_DFW and @MJBennett28 if you look on Amazon, there are bands like this that encapsulate your Fitbit and bypass the need for that bit of plastic that broke off. There are various styles, so you may be able to find something that you like. Be sure to read the reviews to learn more about any third-party band that you might be considering.

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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