01-15-2023 08:48
01-15-2023 08:48
I have a new Inspire 2 and am trying to replace the band. I do not have the little silver "clip" to help remove the band
01-16-2023 07:53
01-16-2023 07:53
Hi @REGriff get with support and show them the picture.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options