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Inspire 2 battery completely draining in hours

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‎07-21-2024 21:11 - last edited on ‎07-25-2024 13:35 by Fitbit Moderator

‎07-21-2024 21:11 - last edited on ‎07-25-2024 13:35 by Fitbit Moderator

Hi, my inspire 3 was great for 2 years, until 2 days ago. Now it won’t hold charge. Eg Was 100% at midnight. At 5am it is 1%. No activity, no notification etc just sleeping. Was same yesterday. Fully charged then drained within couple hours. 

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎07-22-2024 02:16

‎07-22-2024 02:16

Hi @KMGetFit Have you tried Restarting your Inspire 3 several times? If not, give it a try. If that doesn't help then I think your battery is sadly failing. Contact Customer Support  to see if it is still  covered by warranty 

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-25-2024 13:28 - edited ‎07-25-2024 13:34

In response to NellyG

‎07-25-2024 13:28 - edited ‎07-25-2024 13:34

Welcome to the forums @KMGetFit.

Thank you for taking the time to share the inquiry regarding your Inspire 3.

Sorry to know the difficulties experienced with the device. 

Please take a look at the following help article and confirm that you have followed the points listed: Can I extend my Fitbit device's battery life?

Thanks for helping @NellyG.

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