help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 battery is draining in less than a day

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-09-2022 13:12 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎06-09-2022 13:12 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

For the past few weeks my Inspire 2 has been sporadically losing it’s charge very quickly.  The last two days it loses it’s charge within 6hrs.  I’ve started it, turned off fictions to see if it helped and it hasn’t.  

Whenever I attempt to start a chat on the help page, after completing the captcha, it redirects me to a page that says it’s not available.  I don’t have twitter and would prefer to have written response to my query.  Anybody have a solution or email I could direct my issue to?  Thanks!  

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎06-09-2022 13:33

‎06-09-2022 13:33

Hi @TLCK  online chat or phone is best. There is no email support.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎06-09-2022 13:58

In response to Odyssey13

‎06-09-2022 13:58

Thanks, after several

more attempt I was finally able to get connected via chat!  Thank you again!

Best Answer