help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 battery is draining within hours

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-22-2022 23:50 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-22-2022 23:50 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

Hi all, I charged my fit bit as usual but after 1 hour went off completely, I charged it again and the battery was at 6%. After  2 hours I pit it on but again after 1 hour went dead again. What should I do? Ask for a replacement? Thanks in advance 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-23-2022 05:14

‎06-23-2022 05:14

Hi @Selvy That is sad news. You will need to Contact Fitbit Support  . They should be able to help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎06-23-2022 05:14

‎06-23-2022 05:14

Hi @Selvy That is sad news. You will need to Contact Fitbit Support  . They should be able to help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎06-24-2022 05:24 - edited ‎11-16-2023 03:20

In response to NellyG

‎06-24-2022 05:24 - edited ‎11-16-2023 03:20

Hi there, @Selvy. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. I understand where your concern is coming from. 

I've seen you did contact our Support Team as suggested by @NellyG and they've assisted you. If you still need help or have any questions/concerns with the outcome of your case, please feel free to contact our team back for further assistance. 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes