06-27-2022
21:45
- last edited on
12-18-2022
22:19
by
MatthewFitbit
06-27-2022
21:45
- last edited on
12-18-2022
22:19
by
MatthewFitbit
So, I have had my inspire 2 for 6months and hadn't gone swimming with it, the other times it recorded swimming as my exercise when I was playing volleyball. I water locked it and after 30 minutes in water I realized it wasn't responding as it should. Got an email later that I needed to recharge it since the battery was down, which to me was strange because before I got in the pool it wasn't down. I put it to charge, it wouldn't, and would only show a smiley face, for a whole day, but the following day it did. I say it's half dead because since then, nothing shows on it except for the green light, and funny enough it syncs records on the fitbit app on my phone. Before this, it would stop recording my run in the middle of it, not once or twice.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
06-29-2022 17:14
06-29-2022 17:14
Welcome to the Fitbit Community, @Mamake.
I’m sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for trying to get them resolved before contacting us.
I would recommend restarting your Tracker by following these instructions.
In addition, you can try to change the clock face on your device by following these steps.
If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Have a nice day.
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06-29-2022 17:14
06-29-2022 17:14
Welcome to the Fitbit Community, @Mamake.
I’m sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for trying to get them resolved before contacting us.
I would recommend restarting your Tracker by following these instructions.
In addition, you can try to change the clock face on your device by following these steps.
If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
07-01-2022 05:20
07-01-2022 05:20
Thanks for responding, I tried to restart it as you had told me put it still couldn't work. I contacted the support team, was assisted and they decided to replace it.
07-03-2022 16:57
07-03-2022 16:57
Thanks for the update, @Mamake.
I'm glad to hear that your Fitbit Inspire 2 will be replaced. Thank you for letting us know.
On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.
See you around.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!