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Inspire 2 blank screen not responding to anything

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‎09-30-2024 13:04

‎09-30-2024 13:04

Hi, My dad's inspire 2 fit bit is frozen on a blank screen. I have tried absolutely everything and the app won't even load the 'what are you setting up' screen after reinstalling. I've tried everything and it's just not working. Please can you advice ? Is the fitbit now faulty?

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‎10-01-2024 08:23

‎10-01-2024 08:23

Hi @Jankijoshi. A warm welcome to the forums.

Thank you for taking the time to share the details regarding this difficulty experienced with your Inspire 2 and the steps taken in order to fix it on your own. 

I'd like to know if you see some light back in the tracker? or do you feel any vibration on it?

If you believe that the device is not getting charged, confirm that you have followed the steps listed in this help article: 

Why isn't my Fitbit device's battery charging?

Did you unpair the tracker from the Fitbit app?

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