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Inspire 2 blank screen

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‎06-03-2022 13:17 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎06-03-2022 13:17 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

My inspire 2 has a blank display. I’ve tried putting it in charge and holding in sides for 10 seconds but it hasn’t changed. What can I do now? It’s only 5 months old 

 

Moderator Edit: Clarified subject

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‎06-22-2022 03:49

In response to LGSunDevil

‎06-22-2022 03:49

Thanks @LGSunDevil @. I was able to get in touch with customer service.  They are having me ship it back to them (pre paid label) for replacement.  To be honest I'm not sure if I'm getting a new one or refurbished, but even a functional refurbished is better than what I have now.  Mine is 14 months old so just after the warranty period but they still made the offer, I didn't have to push it with them.  Definitely seems like issues with this model.  Hoping they've made the necessary improvements

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