06-21-2024
11:47
- last edited on
06-25-2024
08:09
by
MarreFitbit
06-21-2024
11:47
- last edited on
06-25-2024
08:09
by
MarreFitbit
My inspire 2 broke where it connects to the wristband. One day the wristband just fell off and i can see the tiny peice of plastic that holds in the wristband is cracked. My device is about 3 months old. Is this fixable?
Moderator Edit: Clarified subject
06-21-2024 11:54
06-21-2024 11:54
try getting with customer support. There are no repairs for these devices.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or X/Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options