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Inspire 2 buttons not working, can’t stop exercise

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‎11-19-2022 06:15 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

‎11-19-2022 06:15 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

I’ve had my Inspire 2 for almost a year and half. No problems until this week. I water lock it every time I shower or swim. This week the water lock unlocked while I was swimming at least once. Now the side buttons don’t work. I decided to track a treadmill workout this morning, but now I can’t stop it. Is there a way to stop it from the app?

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‎11-19-2022 06:44

‎11-19-2022 06:44

Had this happen to me too.

Water lock would usually turn itself on without my knowledge. The double tap on the center of the screen was hit and miss. Side buttons were a maybe depending on what state of water lock. 
I toggled my watch face to something else then back and would wash the watch.

For some reason that fixed my own.

Best of luck… mileage guessing will vary

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