help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 continously presses the display on its own

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-26-2023 15:16

‎02-26-2023 15:16

My Inspire 2 keeps pressing the display on its own all the time.  When the display is on, it permanently scrolls through the stats (just like it would if I pressed the display repeatedly myself).  When I go into menus, I can hardly navigate because the display is pressed on its own all the time.  Plus, the battery runs down like crazy (40% within 1 day, as opposed to the normal 35% in a week).

My device showed this symptom before a while ago (see community question https://community.fitbit.com/t5/Other-Inspire-Trackers/Inspire-2-Screen-Keeps-Shifting-Buttons-Press...).  This time, neither a reset nor changing the clock face helped.  Is there anything else I can do, or is the device broken?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-22-2023 12:20 - last edited on ‎10-14-2024 04:04 by Fitbit Moderator

‎03-22-2023 12:20 - last edited on ‎10-14-2024 04:04 by Fitbit Moderator

Hi @ChrBal. Nice to see you around.

Thanks for confirming that you already tried to reset and changing your clock face in your Inspire 2.

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

Have a good day.

Best Answer
0 Votes