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Inspire 2 difficult to see screen outside

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‎03-17-2022 13:18 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-17-2022 13:18 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Hello! I got the inspire 2 for my mom as a Christmas gift. The only thing she seems to be unhappy about is that it is difficult to see when she is walking outside. I don’t know if there is a brightness setting that can be changed or is this common complaint with this Fitbit? Any suggestions or help from customer service? Thanks for your time and help? 

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‎03-21-2022 23:18 - edited ‎03-21-2022 23:20

‎03-21-2022 23:18 - edited ‎03-21-2022 23:20

Yes, the screen can be adjusted to be brighter (which is really a matter of turning OFF the screen dimming), but it doesn't help a whole lot.  I think this is a common complaint.  

See if this link works correctly.  It gives the instructions.  
https://community.fitbit.com/t5/Inspire-2/How-do-I-adjust-the-brightness-on-Inspire-2/td-p/4761444

You actually have to do two things: take it out of "sleep" mode and turn off the screen dimming.

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