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Inspire 2 display doesn't illuminate

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‎07-11-2023 19:19 - last edited on ‎07-12-2023 09:24 by Fitbit Moderator

‎07-11-2023 19:19 - last edited on ‎07-12-2023 09:24 by Fitbit Moderator

FaceDisplay does not illuminate at all,  except for a second when disconnecting from the charging port. Green light on the underside is flashing.

 

Moderator edit: clarified subject.

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‎07-12-2023 02:52

‎07-12-2023 02:52

Hi, @DeereGirl , I would recommend giving your Inspire 2 a Restart .  You should also try changing the clock face on your Inspire 2.  You can do this in your app.  The instructions are Here .  You must sync your Fitbit whenever you make changes in the app so that they are reflected on your device.

These two steps will often solve a blank display, so I hope this works for you.  Good luck and let us know how it goes.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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