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Inspire 2 displaying message download the Fitbit mobile app date 20, 23–0 9–14

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‎10-24-2023 10:25 - last edited on ‎10-26-2023 09:41 by Fitbit Moderator

‎10-24-2023 10:25 - last edited on ‎10-26-2023 09:41 by Fitbit Moderator

My Fitbit inspire two is displaying this message download the Fitbit mobile app with a date 2023–0 9–14 it will not do anything else I have hooked it up to the charging cable it’s fully charged I tried to reset it nothing is making a difference. Is it dead? 

 

Moderator edit: clarified subject

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‎10-26-2023 09:38 - edited ‎10-26-2023 09:38

‎10-26-2023 09:38 - edited ‎10-26-2023 09:38

A warm welcome to the forums @Bentfork.

Thank you for sharing the inquiry regarding your Inspire 2. I'm sorry to read that after trying to fix it by your own it wasn't possible. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox and check your spam folder out.

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