Inspire 2 does not notify when I reach my daily goal

[Ray_Allen]

Had an Inspire HR that died, so I bought an Inspire 2. I can't seem to get it to notify me when I reach my daily goal of 6.5 miles. What settings need to be changed? I saw that DND has to be off, but what is the "Exercise" option? Does that need to be on? No clue here.

--Ray.

[LZeeW · Accepted solution]

Hello @Ray_Allen and welcome to the Community.  I think (hope) this is the answer.  It's possible that your main goal got switched when you changed devices.  Tap on your profile picture on your app dashboard, then your Inspire 2 tile.  Go down to Main Goal and make sure it is set to distance.  I say this because I have to change the hand dominance every time I change devices.

That "Exercise" option is your Exercise app.  You use the Exercise app to track specific exercises.  There is a bright pink How To Use option on the same page where you set your main goal.  Browse through it to get more familiar with your new Inspire 2.

[Ray_Allen]

Thanks for replying LZeeW! Yes, that did happen but I knew about it and changed it back to distance a couple days ago. I've rebooted the device a few times too.

--Ray.

[Lu_S]

Me too! In spite of repeated contacts on the chat help, & following instructions,  - - resetting Bluetooth, “forgetting “ the device & re-installing, the Dashboard shows that reminders are on, & step goal celebration shows active, - -but  neither the reminder nor celebration show on the device. Time, steps, heart rate do.  Frustrating, since I need all possible encouragement.