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Inspire 2 does not track distance correctly in hike

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‎08-18-2022 05:58 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎08-18-2022 05:58 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

When beginning a hike I have started the hike tracking on my watch. At the end after I finish, I look on my phone to see the route that I took. The distance will show correctly, but the map does not show the route correctly, as I know I did loops, and it only shows a short straight line. It used to track correctly, but it stopped working in May. 

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‎08-18-2022 07:56

‎08-18-2022 07:56

Hello @Musicmaking and welcome to the Community.  The Inspire 2 uses connected GPS.  If you're not getting a map, it usually means you missed a setting on your phone, are in a power saving mode, or something like that.  Please review this Help article for troubleshooting tips.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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