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Inspire 2: doesnt track heartrate first hour of sleep

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Hi all,

since december my Inspire 2 has trouble tracking my heartrate during sleep. Mostly the first 1-2 hours, there’s a gap. Sometimes there’s another (smaller) gap in the early-morning-hours. Therefore there isn’t a proper sleep registration. I checked settings, reinstalled the app, cleaned the tracker carefully, bought a new wristband, even positioning my arm when falling asleep. But nothing works… How can I solve this?

Bought my Inspire 2 last year in Januari. Came with a year free subscription for Premium. That year has past so payed for a new Premium year last week. Bit disappointing after paying for a full year and this keeps happening more over time. I just want a proper sleep registration (and also tracking of the heartbeat).

What to do?

 

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