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Inspire 2 drains out quickly and you get the smiley face

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My inspire 2 just randomly stopped turning on and working, every time I try to turn it on a smiley face appears and nothing else, I’ve restarted it and charged it over night but still nothing. 

 

Moderator Edit: Clarified subject

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Hello @Hannah4376 

Have you tried changing the clock face? Look here to see how it’s done: https://help.fitbit.com/articles/en_US/Help_article/2311.htm

 

😉 Let me know if it helped

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sounds like you're having the same issue that a bunch of us are.  battery just drains out quickly and you get the smiley face. Since it's happening to a handful of people at the same time, I'm thinking this is a firmware issue (my last ios update for this app was 5/27) since nothing else has changed and this was a rather abrupt thing. They will advise you to try their 'best practices' for charging but none of those suggestions will work.

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Yes that’s exactly what’s happening! So frustrating.
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