Inspire 2 first didn't sync, now doesn't pair

[JarrettCephus]

So I've been having some issues getting my inspire 2 connected to my app:

• first, after an iOS update (17.2.1) my Fitbit wouldn't sync. Tried the suggested troubleshooting here.
  
  
• however, pairing then doesn't take place. I get the message "something went wrong. Connection with the device timed out. If this error persists, try restarting Bluetooth on your phone or rebooting this device."
• restarting Bluetooth and rebooting the inspire 2 also didn't fix it
• even went as far to delete the app from my iOS, downloaded again, still the problem persists 

now what do I do? Thanks a lot in advance!

[emidaws1]

I am having exactly the same problems so would be grateful if anyone works out how to fix this issue.

[Rah1711]

I am also having the same problem ..I have an android phone ..I've deleted the app .. restarted it... Removed all other Bluetooth devices reset it ... Not sure what else I can do 

[El.Iona]

Also frustratingly same issue, wouldn’t sync and now after I unpaired it it won’t re pair! 

[RosieC74]

Having the same issue. Tired of this. Time to move to another smartwatch 

[JarrettCephus]

Bumping this thread. Hey dear folks a Fitbit—there’s five of us with the same issue. Pls help. 

[Chiapet14]

I am in same boat. Got a new phone and now the inspire 2 wont connect. Says its taking longer than usual then times out. Deleted/reinstalled app, rebooted device and bluetooth, reset device, nothing. Help from FitBit now google would be nice.

[RosieC74]

After several attempts resetting both the phone and the watch it finally
synced. It was very frustrating but it’s now sorted.

[El.Iona]

Update, yesterday I attempted to connect via iPad instead of phone and that worked and when I looked at the phone app it was asking to be paired too. Not sure if the issue just fixed itself or if it was using the iPad first?!

[Chiapet14]

Persistence paid off. Only took 4 days to work.

[KNoceros]

I am having to re-pair my inspire 2 several times a day. 
Looks like it may be a more widespread issue than just us few posting…

Any suggestions for a fix? It’s getting boring having to re-pair before I can look at any data!

[isiszovka]

I am having the same problems. Did anyone works out how to fix it?