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Inspire 2 for 11 year old

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‎03-10-2022 23:02 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-10-2022 23:02 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Hi I bought an inspire 2 for my 11 year old for his run training. We tried to set it up on his phone but we’re told he needed a child account. I set him up as a child on my account but when I went to connect the device there is only a list of 3 ACE children’s trackers. So now in order to get it set up I have added the device to my account but this is wrong. He has strava etc so we really wanted to be able track his performance. Have I done this wrong. What should I have done instead. It really shouldn’t be this complicated. 

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‎03-11-2022 05:45

‎03-11-2022 05:45

Hi @Tamezo1 the Ace 3 is the only device made for children under the age of 13 (USA) or 16 (some European countries) so the Inspire 2 can't be used for an 11 year old on a family account. Adding it to your account will alter your stats as you can only wear and track one Fitbit on your account at one time.

Stepping in the U.S.A. since September 2013. Android 14

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